The team of the Associazione Art. Cult. “ARocca” and EProjectConsult International department, in cooperation with Staatliche Gewerbeschule Gastronomie und Ernährungtook took the role of intermediary partner for one person from Hamburg, Germany in the frame of Erasmus+ programme during the project named “Mobilität in der dualen Ausbildung des hamburgischen Hotel- und Gaststättengewerbes.
From the 28th of November to the 18th of December 2016 we hosted 1 selected participant, Anna-Lena Campello. The internship was in the sector of hotel services, thereby she gained experience in her field of studies and become acquainted with the traditional Italian way of labour.
In her free time the participant had a chance to visit some fabulous places in Sicily and to know Italian and Sicilian cuisine thanks to local restaurants. We hope that her experience of living abroad was helpful and culturally fulfilling.
Skills and professional competences acquired:
- Hotel services including reception and reservations;
- Planning and organising arrivals, accommodation, catering and other hotel services;
- Sending Quotes;
- Meeting and greeting customers;
- Dealing with customer complaints and comments;
- Addressing problems and troubleshooting.
At the end of the project, the participant received “A Rocca placement certificate” and EUROPASS. We hope that they have learned new techniques and methods that will be valuable in her future workplace and will help her to stand out in German labor market.
EProjectConsult wishes her a good luck in her future paths!